Quote:
Originally Posted by brownie
Hey MYK,our CC's were charged around the same time,you dont think you'll get yours??I am flying out on the 22nd of March,it'll be close for me too.Was it a pain to contact them??Did they say you should get yours??Thanks for any info.
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Was it a pain to contact them? HAHAHAHAHAH
As I posted on RFD:
The Canada Passport Number is:
Toll free:1 800 567-6868
To bypass garbage hit 1-1-1 for passport enquiry/english
They open at 5.30 MST (Calgary time) and close at 18.00 MST
I had continued to spam their number every 20 minutes or so and most of the time would get a busy signal (70% or so) the times I didnt I would get a message saying all agents busy and on hold full.
I finally decided to get up at 5.30 (not an abnormal time for me) I called at 5.29 and got the we are closed message. I immediately hung up and called again and got the agents full message/on hold full which is the reason I started this thread.
I was finally able to get in yesterday by compelte fluke. It sounds as if they have 30 on hold spots, it took me 42 minutes to speak to someone. What the agent said to me is that I should expect the passport 3 weeks before departure - I personally dont feel safe if they are using my departure date as th approx date of arrival and not the fact that mine is being worked on and sent when done.
I work in the same office as a Guarantor and told him to expect a call, if he gets a call before next Friday I will feel more safe, if not then I am calling again.
MYK