Quote:
Originally Posted by Calgary14
^My mother in law used Flair last year. About a week before her flight they changed the actual flight without notifying her. Same destination but the departure changed by 3 hours. She just happened to be on the line with them about something else unrelated. The flight went fine when she took it - no delays, no frills of course for a very cheap price but still seems like a lack of customer service. I would make sure to verify your flights one week out and then even a couple days before
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Meh, the big guys do it too. Aircanada changed a return flight last Christmas on us by 6 Hours without even informing us. We ere to be back home at 6pm on Christmas day and ended up back home at 1am boxing day. This wasn't a delay either, they literally canceled an entire flight and didn't tell us. We found out when we were checking in.