Quote:
Originally Posted by Table 5
I know many people like them, but I had a pretty underwhelming experience with Sheni. I took a e46 there for a PPI, and their effort level was half-hearted at best (more of a 2-3 minute conversation as opposed to an actual report). The same car they said was in great shape left me stranded 2 days later. I took it to Vitek's after that, and overall had a much better experience (both in terms of service and the perceived work performed).
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Fair criticism, that sucks.
My most recent experiences with them have been really positive. First, while doing unrelated work they identified an issue (leaking exhaust camshaft magnets) that a very recent visit to Mercedes Benz DTYYC didn't despite them doing my annual service done like a week before going into Sheni. Only when I mentioned to Mercedes that they issue was present did they acknowledge it. Then they said it wasn't covered under my powertrain warranty and wanted $400 for 2 hours of shop time to change two sensors.
I changed them in under an hour and the parts cost ~$100.
Second was trying to track down an intermittent exhaust rattle. Mercedes couldn't find it and was completely useless. Sheni's sent me out with one of their technicians, we were able to recreate the noise, identify the root cause and fix the bloody thing.