Quote:
Originally Posted by CaptainReboot
I cancelled Shaw services in June and sent all their equipment back shortly after. Got a bill in the mail today for over $300 for the unreturned equipment. Had to contact them and give them the tracking numbers of the returned packages. I also had the email confirmation that it was received. They are reversing the charges but keep a lookout for those cancelling Shaw and sending the equipment back.
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Same thing happened to me. Returned all the equipment, all packaged into one big box, back in June.
Got a letter from Shaw saying I owe $880 for outstanding equipment, so I contacted them and they said they have the tracking info and will look into it.
A month later, I checked My Shaw app and noticed they credited me for half the equipment (now owing $300 or so), which didn't make sense because they were all shipped in the same box. Contacted them again and they said they'll put a track on it.
Checked My Shaw app just now and notice I owe $0, so I'm guessing it's taking them some time to sort out all of the returned equipment since everyone is signing with Telus these days.