Quote:
Originally Posted by OldDutch
I just talked to a Shaw rep last week about a renewal. I have been with them 16 years. The person sent me a generic link to pricing that was $60 more a month than Telus with slower internet.
I asked if they would at least match and was polite told no.
So I believe I am switching in August. Telus gives you free equipment anyway.
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Telecom and ISP companies don't care about retention, it's all about the new sign ups.