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BsFaninCGY · 06-21-2020, 10:39 PM

I am so in over my head. I'm hoping to find some guidance here, but I'd also be interested in referrals where I can pay someone to help me fix this.

I have Shaw internet but use my own Asus router in my house with the Shaw modem in bridge mode. I've been trying to set myself up to use the private tracker Torrent Day but am having no luck.

I am *very* ignorant on networking. I'm trying to learn as I go, but it seems I'm at a 101 level, and even the troubleshooting guides I come across are way over my head. If anything in this post sounds like I know what I'm talking about don't believe it - I don't.

As I've been digging, it seems I may have myself in some sort of double-NAT situation. As mentioned, my modem is in bridge mode so I thought that would be it, but I dunno...

I also run Plex and have my server set up to share with others. If you're familiar with Plex, they offer Remote Access with a Plex Pass (which I have), and while it works for me (I can watch shows on my Plex while at hotels or wherever outside my network), it doesn't seem like it should. The Remote Access settings page has a warning saying 'Not available outside your network' and tells me there may be a double NAT issue. Which is weird, because it works.

I logged on to the Hitron page for my Shaw modem, and it does indeed look like the wifi is off (I'm assuming that means bridged), but when I go to the port forwarding section of the settings, I see Plex listed multiple times. This must be from when I set up Plex years ago before I got my Asus router and I'm not sure how this affects my Plex server or if it's whats causing my double NAT warnings.

I feel like this may also be why I can't get *anywhere* in setting up Torrent Day with a proper client and my VPN (Nord VPN).

I'm so lost and rambling here - I feel like it would be best if I just started over. Reset my modem, reset my router, updated all firmware, and tried again. Maybe that's the answer?

Is anyone here knowledgable on this kind of stuff and willing to help guide me through it like I'm a child? I'd be willing to pay for your time if you can help me get this going. Ideally I'd like to figure out why Plex is giving me a warning, fix it and optimize it to work as it should; then also get myself seeding properly with Torrent Day while using my VPN.

I know it's a lot to ask, but I'm hopeful someone here is bored and willing to help a brother out...

Relevant info:
2019 iMac, OS 10.14.6
Shaw Hitron modem, model CGNM-2250
Asus router, model RT-AC87U
Plex version 1.18.8.2527 w/ lifetime subscription to Plex Pass
qBittorrent version 4.2.5 (64-bit)

I think that's it. Any suggestions??

06-21-2020, 10:39 PM	#1
BsFaninCGY Crash and Bang Winger Join Date: Jan 2011 Location: Center City Exp:	Networking help! I am so in over my head. I'm hoping to find some guidance here, but I'd also be interested in referrals where I can pay someone to help me fix this. I have Shaw internet but use my own Asus router in my house with the Shaw modem in bridge mode. I've been trying to set myself up to use the private tracker Torrent Day but am having no luck. I am very ignorant on networking. I'm trying to learn as I go, but it seems I'm at a 101 level, and even the troubleshooting guides I come across are way over my head. If anything in this post sounds like I know what I'm talking about don't believe it - I don't. As I've been digging, it seems I may have myself in some sort of double-NAT situation. As mentioned, my modem is in bridge mode so I thought that would be it, but I dunno... I also run Plex and have my server set up to share with others. If you're familiar with Plex, they offer Remote Access with a Plex Pass (which I have), and while it works for me (I can watch shows on my Plex while at hotels or wherever outside my network), it doesn't seem like it should. The Remote Access settings page has a warning saying 'Not available outside your network' and tells me there may be a double NAT issue. Which is weird, because it works. I logged on to the Hitron page for my Shaw modem, and it does indeed look like the wifi is off (I'm assuming that means bridged), but when I go to the port forwarding section of the settings, I see Plex listed multiple times. This must be from when I set up Plex years ago before I got my Asus router and I'm not sure how this affects my Plex server or if it's whats causing my double NAT warnings. I feel like this may also be why I can't get anywhere in setting up Torrent Day with a proper client and my VPN (Nord VPN). I'm so lost and rambling here - I feel like it would be best if I just started over. Reset my modem, reset my router, updated all firmware, and tried again. Maybe that's the answer? Is anyone here knowledgable on this kind of stuff and willing to help guide me through it like I'm a child? I'd be willing to pay for your time if you can help me get this going. Ideally I'd like to figure out why Plex is giving me a warning, fix it and optimize it to work as it should; then also get myself seeding properly with Torrent Day while using my VPN. I know it's a lot to ask, but I'm hopeful someone here is bored and willing to help a brother out... Relevant info: 2019 iMac, OS 10.14.6 Shaw Hitron modem, model CGNM-2250 Asus router, model RT-AC87U Plex version 1.18.8.2527 w/ lifetime subscription to Plex Pass qBittorrent version 4.2.5 (64-bit) I think that's it. Any suggestions??