A lot of restaurants signed up for Skip as a bit of a gimmick. Sit-down dining is their bread and butter, but they might get some people who discover them on the app so they don’t mind selling a few meals at a loss in hopes those people come in to eat.
Now that the dining room is closed they reply on delivery to survive and giving up a percentage is killing them. So they’re asking for a break. I don’t see that as unreasonable.
Why does Skip have to charge a percentage anyway? It doesn’t cost them more to facilitate a $100 deliver than a $20 one. It’s not like they pay their drivers out of that.
I own a courier company and I’ve shopped for services that can run my online presence. None of them charge a percentage. It’s a flat fee per delivery or a monthly charge. They seem to do ok. Why can’t Skip? Probably because they’re advertising like crazy and Jon Hamm ain’t cheap. The other services can’t compete because Skip is the de facto food delivery service in Canada thanks to those ads so they’ve got restaurants by the balls.
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