I've always had horrible reception with Telus. I have an LG, not sure of the model number. My contract ends in April though, so I'll be making the switch to Roger's and will hope that solves my reception issues. I hate the hassle of switching, but there's no way in hell that I want to sign a new 3 year contract to find out that it was Telus and not my phone that caused the problems. (A trial period would be nice, but would never happen I'm sure)
The most help I've gotten from Telus in regards to this issue actually came from Firefly. When I upgraded the roaming list it allowed my phone to ring on an incoming call in areas where I previously could not get service. (ie. Girlfriend's house, 3rd Ave downtown between 1st and 2nd street, my office, some places in my condo, stretch on deerfoot near peigan etc etc) In most cases I can't actually talk without a disconnect in the same places now, but I'm at least able to see who is calling me and can then call them back on a landline or borrowed cellphone.
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