Quote:
Originally Posted by Jimmy Stang
^ A few years ago when 300 rolled out, I was only able to get about 100. Out of principle, I persisted with Shaw as they did the usual "have you tried hardwiring? Have you rebooted?" over and over again.
Turns out it was a bad connection in the box in the alley. To their credit, it got fixed eventually. But my persistence was more than what a lot of people would be willing to do. The technician literally snipped the connector (which was just a plain old coaxial), crimped a new one on, and poof - I was over 300 just like that.
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It's fixed. It turned out their modem magically forgot that I was on 600 Mbps service, so it was capping me at Internet 300 speeds. They had to provision the modem again and that fixed it, downstream is back to what it should be.