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Old 05-13-2020, 09:32 AM   #2693
Calgary14
First Line Centre
 
Join Date: Jan 2014
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I have a smart lock on the front door of my house that needed batteries (4 AA) replaced. I replaced them but noticed within minutes the light was blinking red again indicating low battery. I took out the batteries case and on the bottom it was so hot it burnt my hand and the plastic was melting. This is likely a short in the wiring somewhere but I am glad I took out the batteries when I did before it got worse. The lock is about 7 years old and prior to this I've had no issues with it.

What should I do now? Contact Weiser and ask for a replacement and notify them of the safety issue, or contact local retailers like Home Depot who sell the lock to notify them of the safety issue (or both)?
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