Lot of great advice and insight, thank you very much.
My broker did advise me to request an open term. I had a huge blowout on the phone with Scotiabank, they reviewed recordings of a call when I informed them I would not be renewing and going with someone else. Since I did not specifically say the words "open term" they told me I'm out of luck. My inexperience, first time going through the renewal process.
But, I just found out that the request for payout was sent to Scotiabank 7 days before the renewal date. They dragged their ass, waited until 1 day later then added $3,200 and sent the payout details.
Scotiabank brushed me off again yesterday, saying they do not have a dated copy of the request to send me.
|