god I hate Scotiabank, many, many, years ago on a mortgage renewal I had the Bank mortgage desk offer me a 'valued customer' rate, it wasn't spectacular just the expected .25 point or what ever it was to keep me away from a discounter.
I said ok draw up the papers etc, anyway came in a day later and they drew the papers up without the discount and didn't bother to mention it, if I hadn't read through the scum would have screwed me for 5 years, they didn't even try to pretend it was a mistake, when I pointed it out the greasy **** told me he couldn't get permission for the discount rate!!
Told him he could stick it and went to a credit union
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