The refs are the best in the world at what they do. Same as the players.
I think the challenges are two-fold.
The letter of the rules would mean a call almost every play. The commentary ‘they will call that every time’ is never actually true. So deciding what is and isn’t a call is sooo subjective.
They are human, as are fans. So they make actual mistakes and fans think way more things are mistakes. My impression is fans grew way less tolerant as the standard got more chintzy. Maybe the league did too. You see it in replay. A fraction of an inch in real time speed is assumed to be something that can and should be ‘right’. We may be better off accepting a higher tolerance.
And my view of all this changes based on how the last flames game went.
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