Quote:
Originally Posted by FanIn80
Great point. Instead of "why did it happen," "it happened, how is it not going to happen again."
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The media is often accused of soft-ball questions, but you have to keep in mind the purpose of any question is to
- Get as much information as possible. Accusatory or confrontational questions never work in this regard
- Maintain the relationship going forward.
So it's a tough balance, particularly in these cases. But there are ways of asking tough questions to extract actual and real responses, without putting them on the defensive.
There are situations where it is appropriate for a report to go more on the attack - but they are more rare, and even there seldom work, except to get a one-time frustrated/angry sound bite that actually doesn't provide any info.