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FFR · 01-23-2007, 07:42 PM

Has anyone dealt with this company before? They are unbelievable. I bought a digital picture frame from them for a Christmas gift this year and was not happy with it when I got it so I returned it following all of their instructions. I recived an email telling me they had gotten my item and would be refunding my money....2 and a half weeks later, still no refund. I've called them three times (gave up on hold for 45 minutes twice and once they disconnected on me after giving me a message that their office was closed after I had been on hold for half an hour) and I've emailed them twice and haven't gotten any information. Anyone have any ideas on how to deal with this company and get my money back?

01-23-2007, 07:42 PM	#1
FFR Powerplay Quarterback Join Date: Mar 2005 Exp:	Tiger Direct Has anyone dealt with this company before? They are unbelievable. I bought a digital picture frame from them for a Christmas gift this year and was not happy with it when I got it so I returned it following all of their instructions. I recived an email telling me they had gotten my item and would be refunding my money....2 and a half weeks later, still no refund. I've called them three times (gave up on hold for 45 minutes twice and once they disconnected on me after giving me a message that their office was closed after I had been on hold for half an hour) and I've emailed them twice and haven't gotten any information. Anyone have any ideas on how to deal with this company and get my money back?