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Originally Posted by 4X4
I just came back from Italy and I have some advice: don't use Zoom. I will elaborate later.
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Interested to hear what you issue is with Zoom. I flew with them in the summer of 2005. Had no issues and from someone that was travelling with me it was considered 1000x better than AIR TRANSAT. One thing to keep in mind is that if you upgrade to more leg room you will be at the emergency exit row so you will not have a seat infront of you to put your bag under and the bathroom lineup will sometimes extend right infront of you. I guess one issue could be they fly into Gatwick instead of Heathrow???