If you look at the HRC and what's going on that's exactly what the defendent stated that she had told Yaniv that she wasn't trained in doing the procedure on male genitalia and wasn't comfortable doing it.
Instead of doing what most people would do, and appreciate the honesty of the business, She decided to make this a whole, she doesn't want to do it because I'm transgender.
To the business, and the owner this wasn't about transgender issues, its about not being comfortable waxing someone's male genitalia.
At the end of the day the owner was effectively screwed, if she said no, Yaniv was going to once again go screaming to the HRC, if she did it and bungled it Yaniv would probably run to the press and a lawyer.
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My name is Ozymandias, King of Kings;
Look on my Works, ye Mighty, and despair!
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