Quote:
Originally Posted by WhiteTiger
Aw, thanks. I'll pass along the compliment to my co-workers when I return to work next. A compliment can lift the spirits of the team for a whole shift at times.
We get asked this a lot, though usually when someone is calling about someone else that they care or know about. A brother from out of town worried about his dad, say. Or a friend who's not heard from another friend in some time. Or a co-worker worried about another co-worker who's not showed up lately/for a bit.
The proper response to this should be something along the lines of "I can make a note to ask the responding officer to contact you with the results of the call/check/task you have asked, but I can't guarantee that they will or will be able to."
We basically aren't allowed to 'promise' something that we can't personally, legally deliver on. If I tell you, for instance, that "Sure, I'll have that officer give you call after." and s/he doesn't, I could get in trouble if you complained. No matter what the reason. Maybe the officer forgot. Maybe s/he didn't want to call. Maybe the person that was being checked on doesn't want the other person calling to know ("My brother called you to check on me? He knows I'm not speaking to him. You tell him to rot in hell." sort of thing). Could be all sorts of reasons.
|
WhiteTiger,
Do you have any idea how many accidental 911 calls happen on a daily basis? I used to work at a big 5 bank's main office downtown and we had a very large employee base for personal and commercial banking.
Long story short the amount of accidental 911 calls that resulted from bank employee's needing to dial 9 on the company phone to dial out and than calling 911 in error, was staggering. I understand that since we were a financial institution that police were required to respond to the building and check things out.
Our one branch, at 1 company was literally having police respond several times a week in error and it got me thinking that this scenario must play out hundreds of times a month across downtown Calgary. As a taxpayer it made me upset that police resources were being wasted on this stupidity when an easy fix was to change the requirement for dialing 9 as a start. Surely a City Bylaw change or a provincial law change could have resolved this.
Thanks!