Quote:
Originally Posted by Calgary14
I stopped using Expedia when I booked a flight on there and showed up at the airport to discover the flight had been changed and they didn't notify us. If I had booked directly with the airline we would've been notified. After hours on hold, Expedia claimed they had notified me (they didnt) and offered a $50 voucher. I don't know why anyone would use Expedia, Travelocity etc.
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I booked through United few weeks ago and same thing happened. It was fully United’s fault not my booking agency.
United sent me a flight delay notice at 2AM for a 10AM flight. Then at 6AM put me on another airline in another terminal that left 90 mins earlier. On top of it they didn’t tell me they rebooked me, I just found out through logging in and noticing I was goin to Toronto not Chicago on AC not United.
When I asked them at check in I got a arrogant “we you should know that we can do that”
Not disputing your experience but NA airlines for most part are cattle cars and we are treated as such.