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Originally Posted by ken0042
For those of us who pre-paid for 8 playoff games, has anybody heard anything about our refunds? Figured I'd check before emailing them.
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Quote:
Originally Posted by ken0042
I also contacted my rep, and now my account is all messed up. She said she put the refund onto my renewal, but I don't see it now. She says it can only have 3 current renewals, and the Roughnecks are showing two with the playoffs. And the Flames playoffs are the 3rd.
Super frustrating that the Flames office cannot seem to handle season ticket accounts.
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Reminds me of a convo I had with my Account Rep last week.
I get a call and they're asking why my CC was declined.
I politely ask which CC they used and they reference an old one that hasn't been in use for over a year.
I ask them why that one was used or was on file instead of the CC they've been taking payments from for the last set of payments?
Enter, nervous chuckle from him and a whoops!
