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Devils'Advocate · 01-07-2007, 05:00 AM

Pft. That's nothing. You should see the returns line-up the day after the Superbowl.

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About a month ago I was at a Future Shop here in Ottawa to buy a freezer. I found the freezer that I wanted out on display, so I needed someone to get one boxed up for me. There were two people working in that section and both were with customers. I tried to grab a third person and he told me that it wasn't his area and that one of the other two would serve me as soon as they could. I signaled to the older guy (manager?) that I needed assistance. He finished up with the customer and another came flying in saying "Excuse me sir, but I'm in a rush. Can you help me with..." and off they go. Thus far I've waited 25 minutes. The guy that was in a rush took 15 minutes to decide what he wanted and I started walking over to the service rep when a young, pretty woman walks over to him at the same time. He looks at me and says "I'll be with you in just a minute sir." and proceeds to serve her first. BTW - the younger guy had been helping a woman pick out a dishwasher and she just couldn't make up her mind, so he was with the same customer the whole time. Him, I don't blame.. he was with her before I arrived and still with her almost an hour later when I left. I am boycotting that Future Shop... not that that does anything in the grand scheme of things. People tell me I should have written a letter to the store manager, but I didn't think to get the guy's name.

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On the flip side, I understand the lack of motivation for minimum wage jobs. As Chris Rock says, being paid minimum wage is the company telling you that if they were legally allowed to pay you less, they would. You are worth that much to them. Hell, when I worked at Kmart I never got employee of the week... okay, some guys would go above and beyond to help the customer and they got their picture up at the front of the store. Whoopidee-doo. They still got paid the same as I did. I didn't go out of my way to disrespect the customer, but if someone asked me where the mens slippers were I'd point in the general direction and say "three aisles down, opposite the steel-toed work boots". My manager would have gone down, shown them exactly where they were and helped them find the exact type and size they were looking for.

01-07-2007, 05:00 AM	#22
Devils'Advocate #1 Goaltender Join Date: Jul 2005 Exp:	Pft. That's nothing. You should see the returns line-up the day after the Superbowl. -=-=-=-=-=-=- About a month ago I was at a Future Shop here in Ottawa to buy a freezer. I found the freezer that I wanted out on display, so I needed someone to get one boxed up for me. There were two people working in that section and both were with customers. I tried to grab a third person and he told me that it wasn't his area and that one of the other two would serve me as soon as they could. I signaled to the older guy (manager?) that I needed assistance. He finished up with the customer and another came flying in saying "Excuse me sir, but I'm in a rush. Can you help me with..." and off they go. Thus far I've waited 25 minutes. The guy that was in a rush took 15 minutes to decide what he wanted and I started walking over to the service rep when a young, pretty woman walks over to him at the same time. He looks at me and says "I'll be with you in just a minute sir." and proceeds to serve her first. BTW - the younger guy had been helping a woman pick out a dishwasher and she just couldn't make up her mind, so he was with the same customer the whole time. Him, I don't blame.. he was with her before I arrived and still with her almost an hour later when I left. I am boycotting that Future Shop... not that that does anything in the grand scheme of things. People tell me I should have written a letter to the store manager, but I didn't think to get the guy's name. -=-=-=-=- On the flip side, I understand the lack of motivation for minimum wage jobs. As Chris Rock says, being paid minimum wage is the company telling you that if they were legally allowed to pay you less, they would. You are worth that much to them. Hell, when I worked at Kmart I never got employee of the week... okay, some guys would go above and beyond to help the customer and they got their picture up at the front of the store. Whoopidee-doo. They still got paid the same as I did. I didn't go out of my way to disrespect the customer, but if someone asked me where the mens slippers were I'd point in the general direction and say "three aisles down, opposite the steel-toed work boots". My manager would have gone down, shown them exactly where they were and helped them find the exact type and size they were looking for. Last edited by Devils'Advocate; 01-07-2007 at 05:11 AM.