Once I confirmed that they had a replacement player in stock, I would have gone back down, gone straight to the girl I talked to the first time and demanded she called down a manager. Then I would have asked why she lied to me, and why I should ever shop there again.
I've already boycotted the Future Shop in Northland Village for life because of their incompetent staff, including having a manager come over so I could simply dump $300 worth of stuff that I was intending to buy in his hands and walk out.
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