I'd return it as DOA though, saying that it was dead when I tried to run it, so they'd just return it to Microsoft as DOA. Lots of stores will take an opened item for a full refund. Of course when it gets back to MS and they look up the serial #'s and figure out what happened probably.
I'd normally never even consider doing something like that, I'm just really frustrated.
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Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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