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Originally Posted by Lubicon
I don't think BsFaninCGY is asking for that at all. He's asking for a starting price to fix his toilet. That should be pretty simple for any plumber to know - all they need to say is 'our starting rate is $xx for a simple fix. If it is more involved then our additional charges are $xxx/hr' or whatever. Most people understand if the job turns out to be more complex than first believed then the price will go up.
Charging for a quote is a non-starter for me too, anyone who does that (regardless of what the service is) is off my list before I even start.
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How is that any different from what they told him? In his OP, he said they gave him a price to come to his house to quote him.
Quote:
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we quote when we're on site. On site visits cost $xx.xx
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So if you word at as "minimum charge to fix your toilet is $220", OP is happy, but if you tell him it's $75 to come to his house you piss him off. Like WTF. I'd way rather pay the $75 in hopes of a simple fix to the toilet problem that will maybe cost an hour of labour, but OP is stoked on his $220 minimum to fix the toilet oblivious to the fact that an onsite charge is built into the $220. It's actually kind of hilarious.