Quote:
Originally Posted by BsFaninCGY
I don't believe you had 4 quotes in 5 minutes. You're a liar. See, we can both do that?
No one would give me a quote over the phone (of the 4 or 5 places I called). Believe it, don't, I don't care. But I certainly didn't start a post to open dialog on the practice of paid quotes with lies just because.
The toilet, sure, maybe there is 200 possible things that could be wrong and the only way to provide a starting quote is in person. I doubt it, but sure. Maybe. At least offer to waive the consult fee if services are rendered. It's a stupid way of doing business and I won't support anyone that operates that way.
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I'm still calling BS on your inability to get an over-the-phone quote for a hot water tank unless you communicated to them you had something other than a standard tank in a standard installation scenario, in which case of course they'll have to see it.
But, I'm happy for the companies that you aren't supporting. You're starting off already dismissive of their value and happy to waste their time. If you can see that they have to be there to figure out the problem in order to provide a quote, but you want that to be on the house for...reasons?...they're way better off without you.
You may find a guy that will somehow magically come up with a price to fix the problem with your toilet over the phone (I honestly don't know how you expect them to come up with a price on that), but you'll be the last guy he does that for. I think anybody who goes onsite to quote for free does it until they get burned, and then they never do it again.
And if you want him to comp you the site visit price, he's just going to roll it into the cost of the job. Don't be naive.