Quote:
Originally Posted by Sliver
The toilet - how do you expect someone to quote that when they don't know what is wrong? They need to be at your house to figure out what is wrong. To do that takes time, and you should want to compensate them for their time if you want them to run a business that is available the next time you need them.
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I don't think BsFaninCGY is asking for that at all. He's asking for a starting price to fix his toilet. That should be pretty simple for any plumber to know - all they need to say is 'our starting rate is $xx for a simple fix. If it is more involved then our additional charges are $xxx/hr' or whatever. Most people understand if the job turns out to be more complex than first believed then the price will go up.
Charging for a quote is a non-starter for me too, anyone who does that (regardless of what the service is) is off my list before I even start.