Quote:
Originally Posted by malcolmk14
I did quite a bit of digging today and there is a new incident number for a widespread traffic issue on the West side of the city. The person I spoke to said it is not specific to any one node, but rather an entire server section (I don't know how all of this works, specifically). He said that it looks like there are quite a few staff tagged on it and they recognize the severity and spread of the issue and are working to get it fixed. He referenced me INC0532825.
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Noticed late last night one of the posters in my Shaw forum thread had posted he heard on the inside that there was a backbone problem that they got fixed yesterday, and his was working again. I tried as soon as I got home, and everything worked. Was able to stream 4k movies, was able to watch TV. Same with today, so far so good. My VPN connected speedtests all hit triple digits now as well. I'll be paying attention throughout the day, but my initial claim back in January was correct that there was a shaw backend problem. Feels good to be vindicated. Now to get my month of fees back