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Aleks · 02-09-2019, 01:40 PM

I've now been told there is an even older issue with video media streaming having intermittent (read: peak time) problems, and its affecting my entire area node (and probably more). The best part, its an older problem, its been worked on longer, and they don't have an ETA on resolution. So I've been told to just wait it out but who knows if its days, weeks or longer. This level of customer care incompetence is completely new to me, so I'm stuck on what to do.

EDIT: I should say stuck because most other options I believe piggyback on the shaw infrastructure, so I would assume on any service other than Telus or any DSL offering the issue would still be present. Can-Com, Tekksavvy, nucleus, primus, etc. Although it looks like Can-com is the next best option pricing wise for 300Mbps service, but it is resold shaw

02-09-2019, 01:40 PM	#693
Aleks Powerplay Quarterback Join Date: Jan 2010 Exp:	I've now been told there is an even older issue with video media streaming having intermittent (read: peak time) problems, and its affecting my entire area node (and probably more). The best part, its an older problem, its been worked on longer, and they don't have an ETA on resolution. So I've been told to just wait it out but who knows if its days, weeks or longer. This level of customer care incompetence is completely new to me, so I'm stuck on what to do. EDIT: I should say stuck because most other options I believe piggyback on the shaw infrastructure, so I would assume on any service other than Telus or any DSL offering the issue would still be present. Can-Com, Tekksavvy, nucleus, primus, etc. Although it looks like Can-com is the next best option pricing wise for 300Mbps service, but it is resold shaw __________________ In case of hurt feelings, please visit You are Not Alone forums Last edited by Aleks; 02-09-2019 at 01:46 PM.