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Originally Posted by chid
Did anyone successfully break their 2 year contract due to this nonsense?
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No, and I've been working evenings so I don't even know if mine has been resolved yet. I've been watching things on public wifi still with no issues. I won't know until probably Monday if its resolved. I will be having them comp my month for sure.
Quote:
Originally Posted by DoubleF
For those with issues, are you using hitron or XB6 modems?
I called in tonight and asked about upgrading the Hitron to XB6 and it was offered for free. I read before it's better than the Hitron so I took them up on the offer.
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I had a Hitron on my first Shaw contract, which had lots of drop outs (like brief ones, and then would just reconnect again). I couldn't get them to replace it, because of course they just do the remote look and say "everythings fine here", and they blamed 3rd party routers and everything despite me unbridging it and moving the modem to the main floor and using it as the router. I broke my contract with them for 4 days, paid the ETF and they asked me to come back with a SIGNIFICANTLY cheaper deal than I had, repaid my ETF and gave me a bill credit. I stipulated that I wanted the XB6, which I then had from Apr until a couple weeks ago, and I'm back on a Hitron now. The XB6 was fine, I didn't find it any better than the Hitron overall.
Pros for the Hitron: boots faster, dual IP's, same speed, smaller footprint, more LAN ports if you keep it in modem/router mode Cons: can't bridge and unbridge yourself, they have to remote in to do that, so that limits your ability to self troubleshoot.
Pros for the XB6: ability to self bridge and unbridge. Thats all. Cons: only 2 LAN ports, and only 1 active when bridged, LONNNNGGG and inconsistent boot up. Would often times just hang on up or downstream registration, require multiple boot cycles before it would start up. I'm talking 5+ minutes. Really awkward footprint.
I get 300 fine on either of them.
Quote:
Originally Posted by DownInFlames
There was an update today for the Freerange TV app that uses GPS to check your location. So if you were using a VPN outside Canada to watch then this might affect you.
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Thats funny because the tech told me that the regional restrictions is "no longer a thing", after I said I was miffed I couldn't watch some free range stuff while travelling.
The second tech also told me Shaw is focusing on being a connectivity company, and less of a content provider.