Quote:
Originally Posted by Huntingwhale
To be fair, the arena sells out every night. The merchandise flies off the shelves. The fans keep coming back. At the end of the day, he's a business owner and his Oiler business makes money. Why change anything? I'm sure he'd love to see the team do well on the ice. But he's a billionaire, and billionaires have the mindset that profits>customer satisfaction.
Now if the the fans stopped giving him their money, he might have incentive to change things up. But fans are dumb enough to keep coming back. I don't think any other big company is all that different. We've all worked somewhere where the talk is all about customer satisfaction, making it a great place to work, etc. But at the end of the day, the #1 most important objective, the reason the business exists in the first place, is to generate revenue. If the money keeps coming into Katz's pockets, he doesn't need to change a thing.
If fans actually stopped buying the product, I think we'd quickly see a change of the OBC to a new group in an effort to bring fans back. Thankfully I don't think that will ever happen.
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What your saying is fair, but with some holes.
There are something like 50 luxury suites in Roger's each of which can contain 12 to 15 people. Each seat just looking it up averages between 12 and 15k per.
So that works out to lets say 9,100,000 dollars per year.
Now, we're in a shytty economic client and most of those booths are leased by businesses, if they don't see a value and they don't see clients wanting to go to games to watch bad hockey, that represents a major hit to the Oilers revenue.
Yes the other fans are important as is merchandise, but you can bet in tough times and a bad hockey team with no hope that their waiting list will go to zero as well.
Katz is going to panic. Remember during the bad old days there were a couple of years where attendance dropped to about 12,000 in the old Northlands.