Quote:
Originally Posted by Textcritic
Typos notwithstanding, that looks like a solid reply to a lodged complaint. What’s wrong with it?
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Addressing something specific in my letter would be a good start. Basic customer service.
Quote:
Originally Posted by Deelow
Kirsch has a responsibility to attract as many listeners as possible, this is literally his mandate from ownership. Covering non-mainstream sport when there are better options is not the way to achieve this. Although it sucks for the 30-50 people that are interested in Inferno coverage you need to know that the vast majority of people listening have 0 interest in hearing that.
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The point is his station and ownership made a commitment and patted themselves on the back for it. Own up to that commitment.