Calgarypuck Forums - The Unofficial Calgary Flames Fan Community - View Single Post - Xbox Support = Staffed by Morons

photon · 12-23-2006, 08:25 PM

What a terrible system they have.

So after two weeks of "we have no update, I'll send them an email", my replacement console shows up.

Except it's DOA. Works fine for 10-15 minutes and then freezes (except Lost Planet demo, which freezes after 2 minutes).

So I call them back, another few hours of going through diagnosing the problem with them. Finally they agree it needs to be sent back in.

Except this time I can't even send it back, I have to wait until THEY send me an empty box!!? No advance shipment. I can't even use the box they sent me the replacement in. "That box isn't valid anymore" was their exact words.

"This time I'll send an email to them to have them send you a 100% working Xbox". How dumb is that comment??

12-23-2006, 08:25 PM	#11
photon The new goggles also do nothing. Join Date: Oct 2001 Location: Calgary Exp:	What a terrible system they have. So after two weeks of "we have no update, I'll send them an email", my replacement console shows up. Except it's DOA. Works fine for 10-15 minutes and then freezes (except Lost Planet demo, which freezes after 2 minutes). So I call them back, another few hours of going through diagnosing the problem with them. Finally they agree it needs to be sent back in. Except this time I can't even send it back, I have to wait until THEY send me an empty box!!? No advance shipment. I can't even use the box they sent me the replacement in. "That box isn't valid anymore" was their exact words. "This time I'll send an email to them to have them send you a 100% working Xbox". How dumb is that comment?? __________________ Uncertainty is an uncomfortable position. But certainty is an absurd one.