Quote:
Originally Posted by Yamer
They aren't obligated to even offer me the $25, but I think the right gesture and quality customer service would be to give me the value difference.
Toys R Us can't afford to lose any more customers at this point.
|
Not knowing the WHOLE situation, I think the $25 is fair compensation.
From a moral standpoint, it’s not like you chose them out of a lot of options, you knew it was pretty much sold out everywhere.
From a legal standpoint, Black Fridays deals are all contingent on the stock being available, and it clearly wasn’t.
$25 seems like fair compensation for getting a led a little longer. I’d probably ask for the $120 too (or ask for a comparable bundle for the same price) but I don’t know if i’d hit them with a “you’ll lose a customer” angle.