I had a slight problem with support in regards to replacing a controller.
A couple weeks ago I phoned and was told I would recieve a new controller under the console warrenty and that if I didnt get it within ten day to call back. I phoned last week and was told that it never was processed and that I needed to send the controller first and then they would send a replacement from Ontario. But then a few hours later I recieved an email saying that a replacement had been shipped out. I recieved it Friday via Airmail.
The weird thing is the controller looks nicer than the one I had and the other controller I have. The grey on the bottom is more shiny grey instead of plain silver and also on the power button it's faintly lit to show you that it's controller 1. Maybe it's a new model?
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