[Kipper is King]

My mom parked outside a diagnostic clinic that she's been going to for over a decade. She was extremely stressed about her medical appointment, and she parked and went into the clinic as she has always.

When she emerged, she had a $65 parking ticket on her car from Indigo. Apparently, the lot switched to being a private paid lot just a month ago. The first two hours of parking were free, but my mom didn't know she needed to register her license plate.

My mom phoned Indigo, and they reduced the amount to pay to $50.

Is there any further reprieve for her? The back of the ticket describes the possibility of contacting a collection agency if it is not paid, but I am just furious.