Such is the market. Everyone is dealing with the same conditions and it's unlikely that people are just choosing not to dine out at all or not to consume other products or services at all because some businesses got bad reviews, so the same amount of money will be in the market to compete for.
I would be more upset about fake positive reviews or negative competitor reviews that are used by some businesses to gain an advantage through misrepresentation, unless you also make use of those for your business. I can understand if you do, because it is a competitive market and review sites set the stage.
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"If stupidity got us into this mess, then why can't it get us out?"
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