Quote:
Originally Posted by Bend it like Bourgeois
I had steadily degrading speeds for a while but it was less painful than the thought of calling in. I discovered you can use support chat on the app which for me is better. Dude cycled through a bunch of stuff and after about 20 mins they had me back up to 150. They also sent a tech who replaced some of the old coax connectors at the wall and in the basement. Basically replacing stuff that was worn and dated. Dunno if it mattered, but he seemed to think it was useful.
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I've had a tech out as well, and he changed a few things and when he left I had 150 on hardwire and over around 100 on wifi, but of course a couple months later things are right back where they were before with intermittent drops to sub 10. I've only noticed this in the evenings, but of course that is the time when I use it the most as well.