Quote:
Originally Posted by mikephoen
I've been getting less than 10 download in the evenings the last few weeks, and I have Shaw 150. Maybe if I upgrade to 300 they can keep me at around 20. It's great to get less than 10% of what you're paying for.
Shaw is just lucky that I swore I'd take a bullet before I'd ever deal with Telus again.
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I had steadily degrading speeds for a while but it was less painful than the thought of calling in. I discovered you can use support chat on the app which for me is better. Dude cycled through a bunch of stuff and after about 20 mins they had me back up to 150. They also sent a tech who replaced some of the old coax connectors at the wall and in the basement. Basically replacing stuff that was worn and dated. Dunno if it mattered, but he seemed to think it was useful.