So here's my experience for going down to the Dome for my 12 o'clock session earlier today:
I arrived about 11.40am and they were taking names saying that at noon they would have everybody line up in order that you arrived. I was second on the list and by noon there were probably 10-12 others. I looked at the lists from earlier in the day and there were a similar number of people that showed up for each session. While waiting they had a good selection of hot and cold drinks, muffins, doughnuts and snacks.
We were called up a few minutes before noon and I was organized with my account number and exactly what I was looking for. Rep was very helpful, friendly and efficient. I was surprised that she was happy to put three different pairs on hold while I went with an usher to check them out.
The usher was great - let me spend plenty of time sitting in the three different locations and did not rush me at all. I was struggling to decide between two pairs. When we got back downstairs the Rep said not to worry and to take my time as the seats were held for me until 1pm.
I was in PL8 Row 11 (blacks) and have relocated to Sec 204 Row 20 (greens). My kids will miss the food vouchers but I'm pleased with the better seats. It would appear the seat selection was a little better if you went down to the Dome and I cannot fault the customer experience. In summary, I would recommend going down next year if you want to relocate and have the time.
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