Hard to think this will actually go anywhere. I'm fairly confident that the prepayment penalty is clearly included in the contract when signed, regardless of how "incomprehensible" the calculation may be. I looked into it once and it really wasn't that confusing - they compare your rate to the rate associated with the number of years you want to cut your mortgage short.
The idea that the bank is ripping you off is also wrong. This protects banks from people signing longer term fixed rate mortgages (5+ years) and then cancelling 2 years in because interest rates fall. The consumer is protected for rates rising by getting a fixed rate. The bank is protected for falling rates by the prepayment penalty. Both sides are just protecting their interests, which makes sense in a long term contract.
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