Quote:
Originally Posted by bizaro86
Did you (or anyone) ever hear back from your rep about this? I'm pretty annoyed, as I've been trusting them in the past. Next year I'll go to Ken's method, which is way less convenient.
I hate not being able to trust people. This isn't a very complicated thing to keep track of, imo, no excuse not to get it right. Maybe there really is a front office management problem with the Flames.
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I actually stopped at the Dome to pickup my STH gift and asked to talk to my rep. They were very friendly and even brought out a bean counter (can’t remember her exact job title). They explained that they probably put payments towards my balance during the season. Which I was unaware of. They also sent me an account balance breaking it all down and called me to ensure that I had received it. Everything is good. Just would be nice if we had access to the balance on our accounts.