Quote:
Originally Posted by stone hands
In response to an email from my account rep asking if I was going to renew this year, I wrote back a pretty scathing response and specifically mentioned that Ken King and the arena situation was the primary reason for my not renewing.
Well, today I received a phone call from Ken King himself and I have to say I'm really taken aback. Out of respect, I'm going to omit all details other than to say that fact that he would take over 20 minutes of his day to talk to a PL season ticket holder really speaks volumes about the man, and I have gained a new level of respect.
It hasn't impacted my decision, but having a candid conversation with him has completely changed my opinion on many things. I still dont think they should get any money for their private business, but I see things from their perspective and don't harbor any ill will towards them anymore
Ken King, you got a new fan today. It's hard to overstate how much things like this mean to the little guy
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Some thoughts on this:
1. I think not renewing based on Ken King and the arena situation is a bad choice. My opinion, no judgement, I just don't think it's a good reason.
2. I have a lot of respect for you having that opinion, not bad mouthing only on a forum, but actually relaying your feelings to the Flames so they know why.
3. I now have mad respect for King and the Flames in general for taking your concerns seriously and taking step to retain a customer by giving credence to your concerns.
I really appreciate you sharing this.