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TheAlpineOracle · 04-04-2018, 07:17 PM

So has anyone be had issues with them that ended in a good resolution? I was waiting for a package all day (didn’t work today). Was supposed to be out for delivery today so I kept the front door open all day. It’s around 6:15 pm and it still hasn’t arrived. I then get an email saying it had been delivered to my door at 6:09 pm. This never happened at all. I was sitting two feet from the front door at that time period.

I called UPS and they basically tell me there’s nothing they can do on the phone and I’ll get a call from the claims department within a week. I’m quite shocked it’s going to take then close to a week to call me to what essentially amounts to Dishonesty/theft with a driver.

Anyone ever experience anything like this and did you ever get resolution?

04-04-2018, 07:17 PM	#1
TheAlpineOracle Lifetime Suspension Join Date: Sep 2015 Exp:	UPS Issues So has anyone be had issues with them that ended in a good resolution? I was waiting for a package all day (didn’t work today). Was supposed to be out for delivery today so I kept the front door open all day. It’s around 6:15 pm and it still hasn’t arrived. I then get an email saying it had been delivered to my door at 6:09 pm. This never happened at all. I was sitting two feet from the front door at that time period. I called UPS and they basically tell me there’s nothing they can do on the phone and I’ll get a call from the claims department within a week. I’m quite shocked it’s going to take then close to a week to call me to what essentially amounts to Dishonesty/theft with a driver. Anyone ever experience anything like this and did you ever get resolution?