Yeah, I called in to ask why since I figured it would be pretty easy to retain the data, but they didn't have much info other than they couldn't recover it. They told me save data is one of the most important things they try to retain, so the fact that it was lost meant that it really wasn't recoverable. Not sure I fully buy that, but I'm pretty much SOL.
Has definitely soured my feelings on the Switch. Only good news is maybe I'll get to try out Odyssey as a single player since my wife is unlikely to collect everything again. I only ever played two player mode and I imagine its a bit different just one player.
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