Calgarypuck Forums - The Unofficial Calgary Flames Fan Community - View Single Post - Calgary Customer Service....what happened?

Tron_fdc · 12-01-2006, 12:59 PM

Is it just me, or has customer service in this city totally gone to hell in the past 6 months? It seems like anywhere I go, or anything that I do that has anything to do with someone helping me (going for lunch, getting gas, ordering take out) is a MAJOR pain in the ass?!?!?!

For example: My internet at work has been down for almost 2 weeks now. We get an intermittent connection, but I'd say we're running at about 30% uptime. We do alot of business overseas, and because we can't send correspondence and drawings back and forth we're 2 weeks behind. When I called the ISP we use, the response I got was "sorry, I'm just a receptionist, and our tech rep is in Mexico right now", WTF??? So now I have to wait 2 weeks because the only person available to fix my connection is sunning his fat ass in Mazatlan, on the money I pay him for a service I don't get? Apparently so, because the receptionist couldn't give a rats ass that I was having a problem, and couldn't wait to get me off the phone.

A few other random observations:
- No more full serve gas stations....no one available to work them.
-Waitresses are now old and crusty, because all the hot ones work downtown as receptionists for $80k
-waitress shortages
-2 hour waits for taxis on a weekend due to the shortage
-non existent trade help for small jobs

My question: Will the fact that this city is such a pain in the ass to live in (high costs, poor service on everything) start to keep people from moving here? I overheard a girl hit her breaking point last night at Hana sushi, when the girl at the till completely screwed her order up. She jumped on cell phone, called her parents and said "That's it. I'm moving back to Regina. I can't take this fu**ing city anymore. They're all IDIOTS out here".

I've lived here all my life, and I'm almost at my breaking point as well. I'm about ready to move to the woods and get me typewriter so I can send threatening letters to the man, and live off canned spam and ebay scams. Is our collective IQ dropping? Or does no one care anymore? Can I sell my house and move to NS and live off a fishermans wage?

12-01-2006, 12:59 PM	#1
Tron_fdc In Your MCP Join Date: Apr 2004 Location: Watching Hot Dog Hans Exp:	Calgary Customer Service....what happened? Is it just me, or has customer service in this city totally gone to hell in the past 6 months? It seems like anywhere I go, or anything that I do that has anything to do with someone helping me (going for lunch, getting gas, ordering take out) is a MAJOR pain in the ass?!?!?! For example: My internet at work has been down for almost 2 weeks now. We get an intermittent connection, but I'd say we're running at about 30% uptime. We do alot of business overseas, and because we can't send correspondence and drawings back and forth we're 2 weeks behind. When I called the ISP we use, the response I got was "sorry, I'm just a receptionist, and our tech rep is in Mexico right now", WTF??? So now I have to wait 2 weeks because the only person available to fix my connection is sunning his fat ass in Mazatlan, on the money I pay him for a service I don't get? Apparently so, because the receptionist couldn't give a rats ass that I was having a problem, and couldn't wait to get me off the phone. A few other random observations: - No more full serve gas stations....no one available to work them. -Waitresses are now old and crusty, because all the hot ones work downtown as receptionists for $80k -waitress shortages -2 hour waits for taxis on a weekend due to the shortage -non existent trade help for small jobs My question: Will the fact that this city is such a pain in the ass to live in (high costs, poor service on everything) start to keep people from moving here? I overheard a girl hit her breaking point last night at Hana sushi, when the girl at the till completely screwed her order up. She jumped on cell phone, called her parents and said "That's it. I'm moving back to Regina. I can't take this fu**ing city anymore. They're all IDIOTS out here". I've lived here all my life, and I'm almost at my breaking point as well. I'm about ready to move to the woods and get me typewriter so I can send threatening letters to the man, and live off canned spam and ebay scams. Is our collective IQ dropping? Or does no one care anymore? Can I sell my house and move to NS and live off a fishermans wage?