In addition to what ails the Flames on the ice, off the ice there is no reason for ownership to be motivated to improve the product. The Flames still pack the Saddledome every night. 19000+ people, many of whom couldn't care less about the product and see a Flames game as a status symbol, come and pay exorbitant prices on tickets, concessions and beer.
Until enough people demand changes via their wallets and stop showing up, nothing is going to change, and the Flames will continue to be a shining example of mediocrity on and off the ice.
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