[CaptainCrunch]

You have to be careful in understanding the difference between a manufacturers warranty and a extended warranty provided by the store.

Usually a manufactures warranty will only cover what's considered to be failure due to manufactures defect. So if something fails because its bad. But it won't cover anything else.

On a laptop if the main board fails or the fan fails due to bad manufacture. You're covered. But warranties on computers rarely cover software and configuration.

Extended warranties can be widely different and filled with loop holes.

But salesmen will always sell them based on, we cover beyond what the manufacturer will cover, and we'll replace something if it takes too long.

If you go on line and google Visions extended warranties there are pages of complaints.

Unless you clearly understand the coverage your going to lose every argument, because they can loop hole it as outside of coverage.

I rarely buy extended warranties because I sold a lot of them in my future shop days, but I never trusted them.

Usually if you have a problem the best thing to do is bundle up the papers and the laptop and go to the actual store and raise shyte in a nice way with the manager and threaten to go over his head, mainly because managers hate to have their name mentioned to a regional manager for the wrong reasons.

Also, I will tell you, that in my day extended warranties were extremely profitable except for appliances and big screen TV''s.

Plus it seems lunacy to charge $824 for repairs, when a decent laptop is a lot less then that.