My experience has been the same, dealers just don't give a crap about future customers. I've got the same response from any of them when I have had recall work. One recall was not urgent and it was after camping season so it was not issue to wait until someone was willing to accomodate me in a few months. The other one I just had a mobile outfit come out and do the work. Much more convenient anyway. The dealers who flat out refused me (and there were a few) will not see any future business from me.
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