Quote:
Originally Posted by Table 5
What other industry expects their patrons to know the intricacies of their business practises, and then shames them if they don't?
People are there to have a nice meal and a nice time...forcing patrons to be part of these mystical financial gymnastics is the complete opposite of what a customer-focused experience at a restaurant should be.
|
An industry where you are expected to tip in the first place. No tipping would be a much better model but people are still price sensitive so unless it was legislated it's not feasible. So if you are going against a cultural norm (tipping 15-18%) the obligation is on you to understamd why that norm exists and understand the consequences of violating said norm.