Quote:
Originally Posted by Superflyer
I find with companies like this it all comes down to the person on the other end. Sometimes you get someone competent and they will help and give an answer, other times you get an idiot and they will give the wrong answer hoping you just go away.
It has happened many times where I get a crap answer then call back and get someone new who gives an entirely different answer and will help.
|
Totally this. It is time consuming if you are on hold for extended periods of time but I wouldn't hesitate for a second to just hang up and call back.
Probably goes without saying but always make sure you speak to L&R. They are who you get when you prompt to cancel. I find they are always the best to speak with.